We’re excited to work together! Here’s a brief overview on your role as a LoLo Admin and what you can do to help promote LoLo to your team. We’ve included a library of helpful resources for you at the bottom of the page.

 

WHAT IS A LOLO ADMIN ACCOUNT?

The administrative account is the main hub for your account activity. This account does not send gifts, it just acts as the main account that all of your sender accounts are nested under. From here, you can set company-wide branding and have access to company stats and individual sender accounts.


WHAT IS MY ROLE AS ADMIN?

ONGOING MAINTENANCE

  • Assist with monthly billing, if needed

  • Review monthly gifts one week in advance

  • Manage account troubleshooting for individual users or point them in the right direction for LoLo to assist

  • Add LoLo to internal marketing options and trainings for new and existing users

INITIAL SET UP

  • Finish setting up your admin account using the link your LoLo rep sends in your ‘LoLo Next Steps’ email

  • Set your company-wide branding through the account and lock it so it applies to every sender account

  • Share LoLo with your team (more below)

  • Remind your team to get in touch with recipients to notify them of the LoLo gift program before their first gift sends out

 

HOW CAN I PROMOTE THIS TO MY TEAM?

Unique Landing Page - Your account rep will create a landing page specifically for your team. It includes a brief video and some background information about LoLo as well as a link to create their individual accounts.

Sales Calls or Webinars with LoLo rep - Your LoLo account rep can host an introductory webinar for your team or hop into a sales call to give a brief overview of the Local Gift of the Month program.

Team Training - Your LoLo account rep can help with any ongoing onboarding or training needs for new or existing users.

 

WHO CAN I REACH OUT TO IF I NEED HELP?

Client Success Coach – Bonnie Elder | bonnie@joinlolo.com

Customer Support Team – support@joinlolo.com

Via the contact page on our website –  https://www.joinlolo.com/contact-us

 

RESOURCE LIBRARY

Click HERE for access to the full resource library, which includes:

  • Videos about the program and account set up

  • How-To guides for getting started

  • Helpful tips and best practices for finding success with LoLo

  • Other helpful resources including marketing pieces, delivery calendars, how to launch new zones and more