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What is LoLo?

Grow with Gratitude - Stay in touch with your sphere of influence by showing them you care - send them the Gift of the Month with LoLo! Stay top of mind while providing something of value.

Watch this quick video to see how LoLo works!


How Much Does LoLo Cost?

 
 

This special pricing offer brought to you by the Coldwell Banker Vanguard’s partnership with LoLo.


How Do I Get Started?

Step 1: Create Your Contact List

Import or manually add a contact - have your contacts in a .CSV file? You can import them directly into LoLo. Just sign in and click the “Import Contacts” button to start the process. You can also add contacts individually by clicking “Add a Contact.”

You’ll need your contact’s First Name, Last Name, Email Address, and/or Mobile Number, and Zip Code to help choose their gift area.

Need a sample CSV file to format your contacts? Click Here

Create Your Account

Already signed up? Click here to log back into your account.

Step 2: Set Up Your Profile

Once logged in, click your name in the upper left hand corner and choose “Edit Profile” - enter your contact info and your photo.

Click your name again and choose “Edit Brand” to upload your personal logo and choose your email header color.

Need help updating your branding? Email Concierge Services

Step 3: Activate Your Subscription

Click on the red banner at the top of the account OR the “Billing” tab to the left to go to the subscription page. Simply agree to the terms and add a card to start your subscription.

You’re all set!


Gift Areas Available

Actively Sending the Gift of the Month

In Jacksonville:

Amelia Island / Nassau County

JAX-Downtown/Riverside/San Marco

JAX-Arlington/Southside/Mandarin

JAX - Beaches

Ponte Vedra/Nocatee

St. Augustine/Beach

JAX - SW Region
(including: Orange Park; Fleming Island; Middleburg; Green Cove Springs; West Jax)

In Central Florida:

Eastern Orlando

Lake/Sumter


Have a suggestion for a local business we should work with? Click here to let us know.


Still have questions? We have answers!

Can I choose my gift?

The monthly gift cannot be changed at this time. LoLo carefully curates a gift on your behalf each month. We work with locally owned and operated businesses in your area to pick the gift that’s best for them, appealing to the public, and seasonally relevant.


What’s the average value of the gifts?

The average value of each monthly gift is $8. In total, for the year, the annual gift package is worth about $100 per recipient.


How long is each gift valid?

We’ve found through testing that 60 days is the best length for each gift to be valid. This means that at any given time (after your first gift) your recipients will have two active gifts from you!


Do I pay more if the gifts are redeemed?

The beauty of the Gift of the Month program is that it’s one fixed price for you. No surprises! No ups and downs. One fee, per recipient, covers everything! What’s that you say? That’s crazy? What’s crazy is you not signing up right now…


Can I update my gift recipients?

Absolutely! You have total control over your recipient list. If you’re using your CRM, simply add or remove the tag “LoLo“ to add or remove contacts. You can also edit contacts and their contact info directly in your LoLo account if you imported them without using the CRM. Someone not opening your gift emails? Pull them off your list and add someone else who will appreciate the gesture. Met someone new? Add them to your list!


Will I know when gifts send?

We’ll keep you in the loop. You’ll receive a notification 48 hours prior to a gift sending so you have time to personalize the message that sends out along with the gift. No time to personalize? We’ll craft a basic, friendly message.


Do the text messages send from my phone number?

Our SMS gift notifications send from a 5-digit code, but your name is included in the message so that people know it’s from you. When gifts are sent using text message AND email, we find the interactions increase by 3 times on average!


Can I start and stop sending gifts during the course of the year?

The Gift of the Month campaign works best when it’s consistent, therefore we recommend committing to the program and sending each month as part of an overall marketing plan for your business. We want to help you stay top of mind, and studies show three touches a month will help you do that. However, depending on your subscription plan you could opt to skip gifts.


How do I get a gift zone in my city?

We’re always happy to add more unique zones to our Gift of the Month program to help keep it hyper-local. To start a new zone we need to have a minimum of 400 recipients enrolled, with growth in 6 months to 750+ recipients. Talk to your office and marketing team today about adding a new zone and we’re happy to get it going!