resource library

From getting your account set up to making the most of the LoLo gift campaign, the resources below are here to help you find success with LoLo.

 
 

How-To Guides

There are a few helpful things to know as you work to get set up within LoLo. Feel free to watch this Quick Start Video for an overview of getting your account ready for your first gift, browse our help articles for more information, or use the guides below.

 

  • Getting Started Guide
    This guide provides an overview of the steps needed to get an account set up, what to expect when it's time to send gifts, and a few helpful links to additional resources. Click here for a PDF version.

  • How to Import Contacts (CSV)
    This guide walks you through the steps of getting your contacts imported into LoLo, including how to correctly format your CSV file and what to do if you have couples on your list.

 
 

best practices

Use the resources below to learn more about what success with LoLo looks like and how to best use LoLo to engage with your sphere.

 

  • Knowledge Base
    Head over to our support articles to find the most in-depth view of our top tips and best practices for using LoLo.

  • Notification Template
    Let your contacts know they’ve been enrolled in the gift program! This lets them know it’s not spam or too good to be true. Plus, it's an extra touchpoint for you. We've seen a dramatic increase in engagement with the gift campaign when contacts know to expect the gift email/text each month.

  • Use LoLo to Stay in Touch
    Every gift campaign automatically generates 5 potential touchpoints over a 60-day time period. But there are more ways to use LoLo to stay in touch! Use this guide, or watch a quick video on how to stay engaged.

  • Helpful Tips & Best Practices
    An easy-to-follow guide for our finding success with LoLo.

  • Engagement Success Goals
    The goal of our program is to help you stay top-of-mind in a meaningful way. Learn more here!

 
 

Other Resources

Here are a few additional resources that we think might be helpful to you as you work through the LoLo program.

 
 

VIDEO LIBRARY

Want to learn more about our program and how to get started? Watch the videos below to help.

About LoLo
This quick 1-minute video covers how LoLo can help you stay top of mind while providing something of value to your sphere.

Program Overview
Take a deeper dive into how LoLo’s Local Gift of the Month process works.

LoLo Best Practices
See what success with LoLo looks like and learn our top 5 best practices for making the most of the program.

LoLo Touchpoints
Learn more about the multiple touchpoint opportunities for each gift campaign and best practices for using LoLo to keep in touch with your network.